Operations & Salesforce Expert

I help companies turn operational chaos into scalable systems.

With over a decade in customer operations and Salesforce, I’ve built workflows, support structures, and data systems that improve efficiency and customer experience at scale.

This portfolio showcases how I apply that experience — including AI-powered tools I’ve built to solve real operational problems.

Validated Credentials
Salesforce certification 1 Salesforce certification 2 Salesforce AI Associate certification Salesforce certification 3

Strategy Lab

Describe an operational bottleneck or Salesforce challenge, and get instant high-level advice from my digital persona.

Salesforce Formula Builder

Need a quick Salesforce formula? Describe what you want to calculate in plain English, and my AI will generate the syntax for you.